Off to Seattle

Ok, the day has just about arrived. I am off to the Chambered Nautilus bed and breakfast on an early morning flight Monday for my intensive innkeeping experience under the watchful eye of owner/innkeeper, Joyce Schulte.

What are my expectations? My hope is that in the four short days, I will be put to the test and get a good feel for the complex, difficult days innkeepers experience. I already have a sense of this from my frequent discussions with innkeepers. But, there’s nothing like experiencing it first-hand, even if it’s for a short while.

I want to interact with guests and potential guests…cook breakfasts…clean rooms and bathrooms…discuss with Joyce what strategic issues she may be dealing with. From what Joyce tells me, next week will be a busy one. She said to me in an email last night, “Things are shaping up nicely for next week. So far on the guest list, I have a dog, a baby, and a family of 4 on top of the usual academics and average travelers.” This is exactly what I was hoping for – a busy house, but not too busy for the innkeeper to spend ample time with me.

I hear through the grapevine that innkeepers have been communicating with Joyce, sharing their suggestions on what I should do while at the inn – or better yet, what should be done TO me! Some supposedly have suggested to Joyce that some nightmare guests should be planted, so that I get to face some REAL challenges. I am detecting a bit of hazing! Hey, but that’s ok. That’s what this is about.

I look forward to reporting how things are going on this blog. I was told by someone, “If you have time to blog, then Joyce isn’t keeping you busy enough.” Hopefully, I will squeeze a few minutes to keep an online journal.

I welcome your comments and thoughts!

Author: Jay Karen

Jay is the President & CEO of the Professional Association of Innkeepers International.

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