Comments on: Your Customer Base is Changing – Are You? http://www.innkeepingblog.com/2010/01/your-customer-base-is-changing-are-you/ The Innkeeping Industry Blog of the Professional Association of Innkeepers (PAII) Thu, 02 Feb 2012 14:42:58 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Brian Whelan http://www.innkeepingblog.com/2010/01/your-customer-base-is-changing-are-you/comment-page-1/#comment-252 Brian Whelan Thu, 11 Feb 2010 20:49:30 +0000 http://www.innkeepingblog.com/?p=325#comment-252 Couldn't agree more. Here in Dublin Ireland competition between Bed and Breakfasts and Hotels is so fierce that it is actually a good thing,raising the standards of the average B&B purely to stay in business. Two powerful ingredients are having a good website and offering free WiFi to guests. Couldn’t agree more.
Here in Dublin Ireland competition between Bed and Breakfasts and Hotels is so fierce that it is actually a good thing,raising the standards of the average B&B purely to stay in business.
Two powerful ingredients are having a good website and offering free WiFi to guests.

]]> By: Janice Fitzgerald http://www.innkeepingblog.com/2010/01/your-customer-base-is-changing-are-you/comment-page-1/#comment-237 Janice Fitzgerald Sat, 16 Jan 2010 18:27:04 +0000 http://www.innkeepingblog.com/?p=325#comment-237 Yes - GenX is a valuable market. They have "discovered" bed and breakfasts and embrace our way of travel enthusiastically. They are spending more freely than Boomers because they feel they have more time to recover their recent investment portfolio "losses". Their preference for decor is for the less "fussy" and they do like their toys - Ipod docks, HDTV, spa tubs, for example. And they tell their friends - they are a great resource for new and repeat business. Yes – GenX is a valuable market. They have “discovered” bed and breakfasts and embrace our way of travel enthusiastically. They are spending more freely than Boomers because they feel they have more time to recover their recent investment portfolio “losses”. Their preference for decor is for the less “fussy” and they do like their toys – Ipod docks, HDTV, spa tubs, for example. And they tell their friends – they are a great resource for new and repeat business.

]]> By: Nathan Allan http://www.innkeepingblog.com/2010/01/your-customer-base-is-changing-are-you/comment-page-1/#comment-236 Nathan Allan Sat, 16 Jan 2010 00:40:17 +0000 http://www.innkeepingblog.com/?p=325#comment-236 Being a Generation Xer and an Innkeeper I agree with you appealing to this group. It is however a fine line between appealing to this and still keeping the retiring baby boomers happy. They seem to be the ones with more money at the moment, and so in retirement hopefully will travel to our Inns. Not sure if I would call someone born before 1970 Gen X though. Being a Generation Xer and an Innkeeper I agree with you appealing to this group. It is however a fine line between appealing to this and still keeping the retiring baby boomers happy. They seem to be the ones with more money at the moment, and so in retirement hopefully will travel to our Inns.

Not sure if I would call someone born before 1970 Gen X though.

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