I know on a day-to-day basis, it’s not always feasible to buy from or work with only those who are actively involved in the B&B industry.  Sometimes you just have to run down to the department store to get something for your inn, rather than spend the time to look up a B&B vendor and deal with shipping or timing issues.  Nevertheless, when all things are equal, I encourage you to first think about those who first think about innkeepers.  For example, when needing the services of a real estate agent to sell your B&B, it makes good sense to work with someone already in our industry who understands your needs and “lives and breathes” selling B&Bs – rather than an agent who doesn’t specialize in your type of property.  If you’re in the market to buy a new mattress, consider someone in the B&B industry who will more likely stand behind you, because they likely will take care of you better and they have a reputation to consider within the industry.  Innkeepers, after all, do like to talk with one another – so word gets around quickly if a vendor is helpful or not.

We have many vendors who have been with PAII a very long time; these folks have shown a consistent commitment to you and this industry.  And we have newer vendors entering the market wanting to earn your business and make a mark on this industry.  And consider this – a great majority of the vendors in our industry are small businesses – I would venture to say most are “mom and pop.”  You know what it’s like to run a small business.  I think it’s important to remember the folks in our industry the next time you’re ready to shop for goods or services.  While most of these companies might not be located in your town, they really are “local” vendors in many ways.

Thanks for giving it some thought.