Innkeeping Fun in Natchez
Jul22

Innkeeping Fun in Natchez

I just love coming to Mississippi and Louisiana to visit with the innkeepers in these two states.  Fortunately for my travel schedule, they host a combined annual conference, and this week it was in Natchez, Mississippi.  Thank you to Peter Sharp (President of BBAM and innkeeper at the Fairview Inn in Jackson, MS) for having me as the opening speaker and for allowing me to judge the Innkeeper Cook-Off.  What a blast!  It wasn’t...

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WHYDFML?
Sep04

WHYDFML?

That’s not a typo. It’s just a long acronym. It stands for “what have you done for me lately?” I suppose we’re not always best at tooting our own horn, but we have some fantastic things going on I want to share with everyone – a few things we’ve already announced and others that will be news to members. As I travel to state association meetings throughout the country, I’m often asked by non-members (including many former...

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November 2007 – On My Mind

I am writing this from the Travel Industry Association’s “Marketing Outlook Forum,” in Charlotte, North Carolina. By time you read this, the event will have adjourned over a week ago. Convened here are some of the top brass and opinion leaders in the United States travel industry. What’s the message here? Things are changing, and changing fast…so you better be ready! I have a duty, which I take very seriously, to absorb as much...

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What’s Your Inn’s Win-Loss Record?

Years ago, I watched a colleague give a presentation about why it was important for an association’s membership to have a financial benchmarking study. He said, “Think of it like major league baseball. If your win-loss record is 75-67, you wouldn’t know of that’s good or bad, unless you knew how the other teams in your division were doing.” That made good sense. If you look at your inn’s financial performance in isolation, you can...

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